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Blog

Human Error and Uncertainty

By Harry Benson, May 31, 2018

Why competent people make costly errors, and how to address it.

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Performance Improvement Strategies that WORK

By Daisy Chew, March 6, 2018

How Key Performer Interviews can help determine root causes for your performance issues and help you develop intentional improvement strategies that work.

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Training [Usually] Isn't the Answer

By Daisy Chew, December 5, 2017

How a knee jerk reaction can waste time, money, and leave the problem unsolved.

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Training [Usually] Isn't the Answer

By Daisy Chew, October 24, 2017

How a knee jerk reaction can waste time, money, and leave the problem unsolved.

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I Stuck my Hand in the Stopper Bowl

By Daisy Chew, October 12, 2017

A tale of why read and acknowledge is a failed method of operator training.

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How to Understand ASTM E2500